Warranty Policies

Our warranty policies

Observations

1. EQUIPMENT SELECTION BASED ON INFORMATION PROVIDED BY THE CUSTOMER.
2. EQUIPMENT WILL HAVE A ONE (1) YEAR WARRANTY AGAINST MANUFACTURING DEFECTS. THE WARRANTY DOES NOT COVER DAMAGE CAUSED BY FLOODING OR NATURAL PHENOMENA, NOR WILL IT APPLY IN THE EVENT OF MISUSE OF THE EQUIPMENT, IMPROPER INSTALLATION, AND/OR FAILURE TO INSTALL PROTECTION AND CONTROL SYSTEMS.

Important: For the warranty to be processed, the equipment must have a system that protects against adverse conditions such as low flow, pump damage, clogging, power problems, current and voltage monitoring, etc.

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Notes

1. Orders under $50.00 or its equivalent in colones must be paid in cash.
2. If the currency of this offer is in dollars, the invoice must be paid in the same currency; otherwise, the official selling exchange rate issued by the BCCR on the day of payment of the invoice must be used.
3. Zebol S.A. Terms and Conditions of Sale apply (see Annex 1).
4. All purchase orders must be sent to: ordenes@zebol.com.
5. Credit invoices accrue 3% interest on arrears, without this implying an extension.
6. Returns on mechanical stamps are not accepted.
7. Returns on electrical parts/items are not accepted.
8. 25% RESTOCKING FEE.

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