Terms and Conditions of purchase of a ZEBOL S.A. product.

Terms and Conditions

Definitions: The customer; any person, company, or institution acquiring goods and/or services from ZEBOL S.A. will be referred to as "The Buyer".

Acceptance: All merchandise deliveries are subject to the terms and conditions contained herein and therefore subject to acceptance by the Buyer. In the event that the parties agree to any change in the terms and conditions, it must be put in writing and signed by both parties.

Quotations: ZEBOL S.A. prepares a formal written offer that defines the proposed scope in accordance with the customer's request. The offer must be reviewed by the Buyer, followed by their acceptance of the scope, options, price, delivery terms, payment method, and additional comments in response to the Buyer's request for quotation.

Prices: The prices indicated in the ZEBOL S.A. offer include taxes separately. Freight and insurance costs will be the responsibility of the Buyer, unless otherwise indicated in the ZEBOL S.A. offer.

Additional Costs: The customer must incur the costs of unloading the merchandise, unless otherwise agreed, in which case it must be stated in writing in the offer. In addition, there will be a storage charge covering warehousing days, custody, merchandise handling, and other fees depending on the equipment to be stored. Storage cost: warehousing + custody + handling + others. (These charges apply to all customers who requested merchandise for import purposes; after the promised delivery date, the collection of this fee will begin without exception, unless previously negotiated before the established time).

Offer Validity: It will be valid for 15 calendar days from the date of issuance, unless otherwise expressly stated in the offer.

Modification or cancellation of purchase orders: Purchase orders can only be modified or corrected through a written agreement signed by the parties, accepting the specific changes to be made, and where applicable, modifications in price and delivery times. The Buyer may not cancel their order without the written consent of ZEBOL S.A. In such an event, ZEBOL S.A. will notify the Buyer of the cancellation charges applied by the manufacturers and/or the costs for returning products to their place of origin. The Buyer agrees to pay these charges within 3 business days following the written request, including, without limitation, storage costs,